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Hybrid
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The content administrator is based on the planning prepared by the Product Launch Coordinator (CLP) • Put into practice the processes validated by the CLP • Performs quality checks of the content of the products on the web pages • Collaborates closely with the CLP to ensure overall planning and task completion • Checks the applicability of the established control norms for product launches • Collaborate on content acquisition, data validation, as well as their translation & localization/delocalization • Immediately report to the CLP all the problems that arise, but especially: Quality issues (inappropriate or incorrect content) - Lack of reaction from interested parties (collaborators from the business environment, product managers, launch managers) - Delay of any kind (translation request, product content validation) - Absence of prior planning of the product launch • Reports to CLP the new needs arising within the managed processes (new functionalities, development needs) • Use the reports from the systems to check the quality of the content • Creates the release report for the IT team • Reports/opens tickets for open launches in the system dedicated to this process • Actively participates in the meetings with the IT team and the operational team for the status of each launch and solving the problems that arise • Activity management and ad hoc reports for each launch • Carrying out processes and projects adjacent to product launches with the aim of improving the online presence of the company's products (SEO, projects to improve the customer's online experience by exposing relevant content) Documentation of processes and trainings: • Updating the documentation by adding new steps and activities • Documentation of new processes • Providing training for new users or colleagues Performance criteria: • All requirements to be dealt with and/or re-directed in time • All problems should be addressed and included in the problem management process within the team/department • Correct use of the escalation management process • Using and tracking process steps Works together with CLP on: • Monitoring of productivity measurement • Evaluation of the activity in relation to the activity of the other organizations • Providing feedback to improve productivity and finding solutions to achieve/exceed them • To analyze the activities that do not bring added value or that bring very little added value in order to report/eliminate or improve them
The content administrator is based on the planning prepared by the Product Launch Coordinator (CLP) Put into practice the processes validated by the CLP Performs quality checks of the content of the products on the web pages Collaborates closely with the CLP to ensure overall planning and task completion Checks the applicability of the established control norms for product launches Collaborate on content acquisition, data validation, as well as their translation & localization/delocalization Immediately report to the CLP all the problems that arise, but especially: Quality issues (inappropriate or incorrect content)- Lack of reaction from interested parties (collaborators from the business environment, product managers, launch managers)- Delay of any kind (translation request, product content validation)- Absence of prior planning of the product launch Reports to CLP the new needs arising within the managed processes (new functionalities, development needs) Use the reports from the systems to check the quality of the content Creates the release report for the IT team Reports/opens tickets for open launches in the system dedicated to this process Actively participates in the meetings with the IT team and the operational team for the status of each launch and solving the problems that arise Activity management and ad hoc reports for each launch Carrying out processes and projects adjacent to product launches with the aim of improving the online presence of the company's products (SEO, projects to improve the customer's online experience by exposing relevant content) Documentation of processes and trainings: Updating the documentation by adding new steps and activities Documentation of new processes Providing training for new users or colleagues Performance criteria: All requirements to be dealt with and/or re-directed in time All problems should be addressed and included in the problem management process within the team/department Correct use of the escalation management process Using and tracking process stepsWorks together with CLP on: Monitoring of productivity measurement Evaluation of the activity in relation to the activity of the other organizations Providing feedback to improve productivity and finding solutions to achieve/exceed them To analyze the activities that do not bring added value or that bring very little added value in order to report/eliminate or improve them
The content administrator is based on the planning prepared by the Product Launch Coordinator (CLP) Put into practice the processes validated by the CLP Performs quality checks of the content of the products on the web pages Collaborates closely with the CLP to ensure overall planning and task completion Checks the applicability of the established control norms for product launches Collaborate on content acquisition, data validation, as well as their translation & localization/delocalization Immediately report to the CLP all the problems that arise, but especially: Quality issues (inappropriate or incorrect content)- Lack of reaction from interested parties (collaborators from the business environment, product managers, launch managers)- Delay of any kind (translation request, product content validation)- Absence of prior planning of the product launch Reports to CLP the new needs arising within the managed processes (new functionalities, development needs) Use the reports from the systems to check the quality of the content Creates the release report for the IT team Reports/opens tickets for open launches in the system dedicated to this process Actively participates in the meetings with the IT team and the operational team for the status of each launch and solving the problems that arise Activity management and ad hoc reports for each launch Carrying out processes and projects adjacent to product launches with the aim of improving the online presence of the company's products (SEO, projects to improve the customer's online experience by exposing relevant content) Documentation of processes and trainings: Updating the documentation by adding new steps and activities Documentation of new processes Providing training for new users or colleagues Performance criteria: All requirements to be dealt with and/or re-directed in time All problems should be addressed and included in the problem management process within the team/department Correct use of the escalation management process Using and tracking process stepsWorks together with CLP on: Monitoring of productivity measurement Evaluation of the activity in relation to the activity of the other organizations Providing feedback to improve productivity and finding solutions to achieve/exceed them To analyze the activities that do not bring added value or that bring very little added value in order to report/eliminate or improve them
Graduate or with ongoing studies
• 1-3 years relevant experience in the field
• Fluent in English (written and spoken) and excellent communication skills
• Knowledge of Microsoft Office (Excel, Word, Outlook)
• Customer orientation
• Ability to work with multinational and multicultural teams
• Analytical skills
• Attention to details
• Organized, able to prioritize activities in an efficient way
• Able to solve a large volume of activities and cases with precision
• Responsible, proactive
• Ability to solve problems and offer alternative solutions
• Self-motivation, enthusiasm and ability to work under pressure
• Ability to work independently
• Flexibility to change
• Willingness to learn
Hybrid position and meal tickets
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Real people. Real challenges. Real impact.
„The whole hiring process was a really positive experience for me. I was given the opportunity to move forward professionally and to test myself in a new, more senior role. I was trusted from the start, and I had all the support I needed to take the next step in my career with confidence. They connected me with the right technical contact, and every question I had was answered quickly and clearly, so I never felt left on my own. Communication was smooth, each step built on the one before, and the whole process moved surprisingly fast and without a hitch.”
K. R. – Solution Architect
“Looking back over more than 15 years, Swicon gets top marks from me: it has built itself into a fast-growing multinational, and all the while it has backed its people professionally across the board — it even supported my PMP certification with a proper training course.”
B. T. – Sr. Projectmanager
“I’ve been working with SWICON for almost a year and a half now, and it’s been a positive experience from start to finish. Both the hiring process and the admin side of things ran smoothly, and whenever I had a question, help came quickly. I particularly appreciate how kind and helpful my colleagues are, and the fact that the company genuinely invests in building a community — there are regular programmes and events.
I’ve grown a lot professionally in my time here, too. My tasks and my responsibilities have kept widening, I’ve been able to take on more complex challenges, and I’ve also had the chance to support and mentor others. On the IT side I’ve been given opportunities that made a real difference to where I am professionally, so on the whole I see SWICON as a supportive place that gives you genuine room to grow.”
M. L. – Software developer
successful transformation programs
business value created
secure transactions every month
years of enterprise expertise
senior experts
